Terms & Conditions

Last updated: August 2026

These Terms & Conditions govern your use of insectscreenssweden.com and any purchase you make from Magnetic Insect Screens (a division of Caruso Consulting Co Ltd, "we", "us" or "our"). By using our website or placing an order, you agree to these terms. Please read them carefully. Our Swedish administration address and our registered address are in the footer of every page and on the About page, as the E-commerce Act, e-handelslagen (2002:562), requires of an online seller.

How a contract is formed

The products shown on this site are an invitation to you to place an order, not a binding offer. Your order is the offer. A contract comes into being when we accept it, which we do by sending you an order confirmation email or by dispatching the goods, whichever happens first. We acknowledge orders electronically without undue delay, as the E-commerce Act requires.

Prices and payment

All prices are in Swedish kronor (SEK) and include VAT at the applicable rate. Delivery is charged separately and shown before you pay: SEK 230 flat, or free on orders of SEK 525 and over. Payment is taken at checkout by card through Stripe or through PayPal. We do not store your full card details.

Where a product shows a previous price alongside the current one, the previous price is the price this shop charged for that item before the current offer. Price information follows the Price Information Act, prisinformationslagen (2004:347). If a price is obviously wrong, for example through a typing error, we will tell you before dispatch and you can confirm the corrected price or cancel at no cost.

Availability

If an item you have ordered turns out to be out of stock, we will tell you, and you can choose a different model, wait for new stock, or take a full refund.

Delivery

We deliver throughout Sweden. Times, costs and what to do if a parcel goes missing are on the Shipping page.

Cutting a screen to size

Every standard screen is designed to be cut down at home to fit your own opening. Order the size above your measurement. Once you have cut a screen it cannot be returned as unwanted, though your rights over faulty goods are unaffected. Screens we make to your measurements are covered separately on the Refunds & Returns page.

Your right of withdrawal

You have a fourteen-day right of withdrawal (ångerrätt) under chapter 2, section 10 of the Distance Contracts Act, Distansavtalslagen (2005:59). The full explanation, including the exemption for goods made to your own specification under chapter 2, section 11, is on the Refunds & Returns page.

Faults and guarantees

Your statutory rights over goods that are faulty, not as described or not fit for purpose come from the Consumer Sales Act, Konsumentköplagen (2022:260), including the right to complain about a fault for three years from receipt. Nothing in these terms limits those rights: the Act is mandatory in the consumer's favour and cannot be contracted away.

Acceptable use

Please do not misuse the site: no attempting to break into it, no scraping it for a competing catalogue, and no using it for anything unlawful. We may withdraw access if you do.

Our liability

Our liability is set out on the Limited Liability Indemnity page. Nothing there or here excludes liability for death or personal injury caused by our negligence, for fraud, or under the Product Liability Act, produktansvarslagen (1992:18).

Changes to these terms

We may update these terms. The version that applies to your order is the one published when you placed it.

Governing law and disputes

These Terms are governed by Swedish law. Your statutory rights as a consumer remain unaffected. We would much rather settle any dispute with you directly, so please contact us first. If we cannot resolve it, you can take the dispute to ARN, Allmänna reklamationsnämnden (arn.se), free of charge, or to the ordinary Swedish courts. Konsumentverket publishes consumer guidance at konsumentverket.se.